Refund policy

At FeeBee Herbals, every order is carefully packed and inspected before it leaves our hands. Because our products are food-grade herbal teas, we cannot accept returns or exchanges once an order has been shipped. This helps ensure the quality, freshness, and safety of every product we offer.

Returns

For health and safety reasons, we do not accept returns or exchanges for:

  • Change of mind
  • Incorrect product selection
  • Taste or personal preference
  • Opened or used products

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, we'll make it right.

Please contact us within 7 days of receiving your order at support@feebeeherbals.com and include:

  • Your order number
  • A brief description of the issue
  • Clear photos of the product and packaging

Once we've reviewed your claim, we'll arrange an appropriate solution, which may include a replacement or refund.

Lost or Missing Packages

Once your order has been shipped, delivery is the responsibility of the shipping carrier. If your package appears lost or delayed, please contact us and we'll gladly help you investigate the shipment.

Questions?

If you have any questions about your order, don't hesitate to reach out to us at support@feebeeherbals.com. We're always happy to help.