Shipping policy

Processing Time

Every order is carefully packed and prepared by hand. Please allow 3–5 business days for your order to be processed before it ships. This allows us time to carefully prepare your order, ensure everything is accurate, and package it with the care it deserves. We always do our best to ship orders as quickly as possible.

Shipping Times & Rates

We currently ship to Canada and the United States.

Estimated delivery times:

Canada: 5–10 business days
United States: 5–10 business days

Shipping rates are calculated automatically at checkout based on your location and order size.

Please note that delivery estimates begin after your order has been processed and shipped.

Order Tracking

Once your order has shipped, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Lost or Delayed Packages

While we are not responsible for shipping delays once a package has been handed over to the carrier, we're always happy to help if something doesn't seem right.

If your order has not arrived within 15 days of your ship date, please contact us so we can investigate the shipment with Canada Post.

Please note that after 30 days from the order date, we are unfortunately unable to file shipping claims or offer replacements.

Incorrect Shipping Address

Please double-check your shipping address before completing your order. FeeBee Herbals is not responsible for orders shipped to an incorrect address provided at checkout. This includes incorrect postal/zip codes. 

Questions?

If you have any questions about your order, we'd love to help.

Email: support@feebeeherbals.com